UPDATE 10:15am PST: The issues with Remote Control have been resolved, so teachers should now be able to see student tabs and screens normally. If you do notice any problems with Remote Control or Smart Copy, or have any other questions, please contact support.
UPDATE 9:10am PST: Smart Copy should now be working as expected. We will provide an update on the Remote Control disruption as soon as possible.
9:00am PST: We are currently experiencing a service disruption for the Smart Copy and Remote Control tools. Our development team is doing everything they can to resolve the issues as quickly as possible, and we will provide further updates with the status of the outage and resolution on this post. Our sincerest apologies for the inconvenience this has caused.
Thanks,
Hapara Support
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