Thursday 31 December 2015

Service Disruption: Smart Share with Read-Only Files

Recently, we have noticed that Smart Share sometimes fails to give students read-only access to a file when a user tries to share a file that way. In such cases, students simply don't receive access to the file in question.

We believe that these failures stem from a bug in one of Google's services, so we're working on a solution with Google's engineering team. Meanwhile, we've set up systems to help prevent the bug from interfering with Smart Share. We'll post an update as soon as we believe that the issue has been resolved.

If you have any questions, concerns, or errors that you'd like to investigate, please don't hesitate to let us know. For now, though, have a very happy new year!

Best regards,
Hapara Support

Wednesday 16 December 2015

Workspace Release Notes - December 15, 2015


Bug Fixes
Some public workspaces were not showing the pictures that you would see in the Workspace if you were a teacher of that Workspace. This has been fixed.

Highlights Release Notes - December 16,2015

Improvements

Improve Current Screen "Save"

From the Highlights Current Screen page, the teacher can click on an image to enlarge it. The enlarged image now shows the student name, date/time the image was taken and the URL the student was browsing. The teacher can save the image to a file and the saved image also includes these details.

User documentation links

Highlights now contains links to several articles that explain individual Highlights features and events in detail.

Student Groups and Sorting

The Browser Tabs and Current Screen tabs now use the same student groups and sorting order always - improving the usability of the product.

Show active tab in bold

In the Browser Tabs view, the tab that the student is looking at is now bolded (as it was in Interact).

Improve blank student panel process

Highlights provides teacher and student tools to help diagnose blank student panels. The blank student panel link "Flag issue" has been re-labelled "Investigate" and the associated pop-up window has been improved to help teachers and students resolve more causes more quickly. Further detail on the pop-up window is available here.

Bug Fixes

Close Tabs restores student tabs

When the teacher used the "Close Tabs" button to close a focused browsing session, Highlights was not obeying the "Restore tab settings" value the teacher set when they started the focused browsing session. Highlights now honors the setting.

Security Error switching classes from the Current Screen Tab

A security issue meant that sometimes teacher on the Highlights "Current Screens" screen uses the class pull-down menu to switch to another class, and gets a "access denied" message. This has been fixed.

Current Screens not updating to when student closes tab

The Current Screen now updates when a student closes a tab

Unresponsive Device messages with multiple Teachers

When two teachers were watching the same class, and an unresponsive device came back on line, only one teacher's view was updated to say the device is on line. This issue has been resolved.

Wednesday 9 December 2015

Highlights Release Notes - December 09, 2015

Improvements

Highlights supports school-specific Administrators for multi-school customers

Highlights now supports school-specific Administrators for multi-school customers. So Highlights now mirrors the existing Teacher Dashboard security rules for Administrators.

Highlights supports single-school extended teacher access

Highlights now obeys (in single school domains) an existing preference that gives teachers access to classes other than the ones they teach. So Highlights now mirrors the existing Teacher Dashboard security rules.

Removed the option to apply Highlights to a list of classes

The TDAdmin Highlights page allowed Administrators to restrict the Highlights to a specified list of classes. This was intended for use with new customers to allow a gradual rollout. It was mis-interpreted by existing Interact sites as a way, during a transition period, to turn Highlights on for a specified list of classes while retaining Interact for the bulk of classes. When used in this way, Dashboard and Highlights did not act as expected.

On reflection, this feature has limited usefulness. So the ability for Administrators to restrict Highlights availability to a specified list of classes has been removed. This simplifies the set-up process and avoids confusion

Workspace Release Notes - December 09, 2015

Bug Fixes & other changes

  • Fixed an issue where teachers couldn't copy a publicly shared Workspace if sharing was not enabled for their school/domain. You can now copy public Workspaces regardless of your own sharing settings.
  • Fixed an issue with sharing and un-sharing documents on a public Workspace.
  • Removed an error message that said “Return evidence action is not available.” if a teacher tried to return evidence that had already been returned by another teacher.

Tuesday 8 December 2015

Highlights Release Notes - November 30, 2015

Improvements


Highlights supports school-specific Administrators for multi-school customers


Highlights now supports school-specific Administrators for multi-school customers. So Highlights now mirrors the existing Teacher Dashboard security rules for Administrators.


Highlights supports single-school extended teacher access


Highlights now obeys (in single school domains) an existing preference that gives teachers access to classes other than the ones they teach. So Highlights now mirrors the existing Teacher Dashboard security rules.

Wednesday 2 December 2015

Highlights Release Notes - November 16, 2015

Bug Fixes



Student Logged into Multiple Devices Icon
Improved the icon for the students logged into multiple devices


Student Status not updating intermittently
Fixed a bug to improve the student statuses from the Front end


Viewing the Current Screen from Snaps tab now opens a new tab
When a teacher is using Snaps and selects a recently taken snapshot, a new tab now opens to display the image.


Non-Students Accounts are now ignored
Non-Hapara users are now ignored and so no longer count towards the "multiple students" icon, on the user interface.


Sundry
Sundry small improvements to the user interface, reliability and performance of Highlights.