Tuesday, 17 May 2016

RESOLVED: 2016-05-16: Google Drive Elevated Error Rates

UPDATE, 6:00am PST: Our team has monitored systems since we were first alerted of the problem, and Drive error rates have remained at normal levels. We are confident in marking this issue as resolved; however, our engineering team is continuing to keep a close eye on the system to ensure full functionality. Please contact our Support team if you have any problems with Dashboard.


We are currently experiencing slightly elevated Google Drive errors in our backend system, which may lead to slower load times or occasional errors in student panels on Teacher Dashboard. This may also affect data load performance.

Errors have decreased in the past few minutes, but we are monitoring systems and investigating the core cause of the issue. We will update this post when we have any further information or a full resolution.

Best regards,
Hapara Support

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