UPDATE: Service Disruption for Remote Control

We are currently experiencing performance issues on the Remote Control tool for Teacher Dashboard. This is caused by a failure in an important component of Google App Engine, the foundation on which Teacher Dashboard resides. We have escalated the issue with the Google Engineering team, and our development team is working on an update to Remote Control that will reduce the incidence and impact of this problem going forward. We will provide another status update later today.

UPDATE 10:30am PST:
The performance of Remote Control should now be much more stable. We will continue to monitor its status throughout the day.

UPDATE 4/10/2014:
We have a released a fix for the issue yesterday which improves the performance of Remote Control and better handles failures in the service mentioned above.

Release Notes — March 25, 2014

What's New - 

• Multiple teacher domains. 
• TD Admins can now specify multiple domains in the Configuration > Logins. This is primarily for districts in which teachers at different schools log in to different domains, but all students log in to a single domain.

Other changes and bug fixes -

• Improved data load performance. 
• Some customers had reported delays between when a data load was started and when processing began. This has been fixed by improving our queuing process, which should also improve overall speed and performance of the Data Loader. 
• Improved Smart Copy performance. 
• Due to Google API limits, some large domains had experienced performance issues with Smart Copy. Now, Smart Copy jobs will be distributed more evenly in the backend to avoid reaching these limits and streamline performance. 
• Other changes to the Smart Copy backend processing should improve the overall speed of Smart Copy, particularly for read-only, read-comment, and read-share. 
• The "any" option for student sites will now work when student site URLs are anonymized. 
• Fixed a bug in which certain student folders would not open from Teacher Dashboard. 
• Fixed a bug in which load reports were sometimes generated multiple times. 
• The "Docs to display" filter on Teacher Dashboard will now display "items" instead of "docs" when on the Sites page. 

New home for Release Notes

Release Notes are migrating from their old home in our Knowledgebase to their new home here on our Support blog. This category will be removed from our homepage but you can still stay up to date with the latest releases and bug fixes via the feed on our homepage, by visiting us here, or by subscribing to our blog.

Support Community Forums are coming soon!

Keep an eye out on the Support homepage for our new Community forums - which are coming very soon! We look forward to answering more of your questions, hearing your tips and suggestions, and hearing more of your feature requests and ideas too!

Welcome, and watch this space!

Welcome to our new Support blog! And thanks for visiting our first post. Watch this space to stay current with updates and announcements, release notes, new features and fixes, as well as any other news from our Support team.

Release Notes — Feb 20, 2014

What's New - 

• New user interface for CSV uploads. 
• You can now load both classes and students with a CSV file, both manually or with a cURL script. The Data Loader within TD Admin has been updated to reflect this change. You can find this menu under Data Loader => Load Data via CSV File.
• Email report for data loads. 
• When you kick off a data load, you will now receive an email when the load has completed, including a summary of the successful and failed processes.
• Parent Portal allows Date of Birth entry. 
• Previously, parents had to log in to Parent Portal using a student ID (UID or NID). Now, you can include a column named "DOB" in the TD Students spreadsheet, and choose to have parents use this DOB value to log in to Parent Portal.

Other changes and bug fixes 

• The "Remote Control enabled class groups" setting now fits more text, as well as handles unexpected text more cleanly.
• Fixed a bug where invalid class email errors displayed incorrect on the load details view.

Release Notes — Feb 7, 2014

What's New - 

• View multiple student sites!
• If students already have existing sites with no naming pattern, you no longer have to worry about making copies or changing the URL. By entering "any" into the Student Site column of the TD Classes spreadsheet, all student sites to which the teacher has edit access will display on Teacher Dashboard.
• Automated class upload via cURL
• Previously, TD Admin offered the ability to load student CSV files via a URL request tool like cURL. Now, the same can be done with classes. Simply replace the student file location in the cURL script with the class file location. More instructions can be found here.

Other changes and bug Fixes

• Students can now be loaded into more than 20 classes at a time, and more than 30 teachers can be added to a single class.
• Performance improvements for data loads.