RESOLVED 4-3-15 14:54 PDTOur tests were unable to reproduce the error reported, and we have deemed this a transient issue. As a result, this Service Disruption can been closed out and marked as a Resolved. Should any users still experience difficulty connecting with Interact, please contact us at email@example.com. Thank you for your continued support.
UPDATE 23:28 PDT
ORIGINAL POST 12:09 PDT
We have received multiple reports of connection errors from Interact. Diagnostic tests are returning the message of “student not enrolled.” We are currently investigating the cause of this and will post updates to this blog as we progress. Thank you for your patience and understanding.