Friday, 2 December 2016

Support Blog Retired

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The time has come to move all our content in one easy to find space. All future Hapara updates including Service Disruptions, Release No...
Wednesday, 16 November 2016

RESOLVED: Highlights Service Disruption: 2016-11-15

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10:00 am PT, 07:00 am NZT Our engineering team has resolved the Highlights service disruption, and performance should now be back to normal...
Friday, 4 November 2016

RESOLVED: Hapara Service Disruption: 2016-11-04

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Issue: From 04:30am PT to 8:45am PT, teachers from some domains are unable to log into Hapara. Root Cause: Hapara has been improving the w...
1 comment:
Friday, 21 October 2016

RESOLVED: Hapara Smart Share Service Disruption - 2016-10-21

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Resolved: 12:45 pm NZT, 16:45 pm PT - We've released a fix into production now and are confident the Smart Share icon should now be disp...
1 comment:
Tuesday, 18 October 2016

RESOLVED: Hapara Workspace Service Disruption - 2016-10-18

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RESOLVED: 15:00 pm PDT, 11:00 am NZT: UPDATE: 14:50 pm PDT, 10:50 am NZT: We've restarted our servers and it appears Hapara Workspace...
Friday, 14 October 2016

RESOLVED: Hapara Service Disruption: 2016-10-14

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RESOLVED: 18:00 pm PDT, 14:00 pm NZT Google have advised the issue with Google Cloud Platform HTTP(s) Load Balancer should have been resol...
Tuesday, 11 October 2016

HTML styling now available in Workspace!

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We've added the ability to style text in Workspace cards using simple HTML! This means changing text colors, highlighting text, highli...